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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Katelyn Jones

November 15, 2023

5  out of  5 rating by Katelyn Jones
"Tim Minor Statefarm is by far the best around! The staff here is unbelievably efficient, caring, and helpful! (Edie is for sure my lifesaver). Would recommend them to anyone for anything!"

Kortni Metz

November 11, 2023

5  out of  5 rating by Kortni Metz
"Kelsey helped us a lot with our homeowners and made sure we had the right amount of coverage."

Deborah O'Berry

November 5, 2023

5  out of  5 rating by Deborah O'Berry
"Justine was friendly, knowledgeable and patient. She quoted several different options for my specific needs and secured my policies when I was ready. She was prompt at returning calls and followed through with sending over documents. Great experience!"

Hi Bob

October 7, 2023

5  out of  5 rating by Hi Bob
"I needed to bundle and ensure all my family drivers were covered. I called 7 minutes before closing on Friday and finished 3 quotes at almost 7pm. We then signed and finalized the next day at 1pm. Thank you Jordan and Kelsey for all the extra attention and seeing this to the end during your off-hours. A fantastic team!"

Tyler Tenkku

October 5, 2023

5  out of  5 rating by Tyler Tenkku
"We are so happy with Justine and Tim Minor State Farm. Yall help setup and manage our home and auto. Thanks for the great service!"

Heather Ainsley

September 27, 2023

5  out of  5 rating by Heather Ainsley
"Jordan Halbleib does a wonderful job. He answers all our questions and provides the best quality service anyone could ask for.."

Vip Deliveries LLC.

September 26, 2023

5  out of  5 rating by Vip Deliveries LLC.
"I was able to maintain a low-cost home, Auto and business insurance with Tim. I must say he goes above and beyond to explain all options and Generally cares about his customer. Would recommend to friends, family or strangers. Great customer service is hard to find nowadays. This State farm office hits the nail every time. Thank you , Happy Customer. ⭐️⭐️⭐️⭐️⭐️"

Joe Naneville

September 25, 2023

5  out of  5 rating by Joe Naneville
"I have been a State Farm customer nearly 30 years. First with Steve Bowler, and now Tim Minor. I am always satisfied with the service I receive from the Smithfield office. Recently, I received a letter out of the blue from the DMV telling me they could not verify insurance on a car I have insured with State Farm since 2007. I sent the DMV copies of the insurance cards thinking I was OK. To my surprise, I received another letter from DMV telling me the same thing, but this time threatening to suspend my driver’s license. I was panicked and in a time crunch to get the information to the DMV. I contacted Tim’s office and explained to Edie Jones that I didn’t have much time to get the Insurance Denied in Error letter to the DMV, otherwise I wouldn’t be able to drive legally in Virginia. Edie took care of the issue, which honestly was all DMV, promptly and professionally. I can’t thank her enough! It’s nice to know any time I have an insurance question, an issue, or a problem, I can contact Tim Minor’s office and get the answers I need or my problem solved. If you’re looking for an insurance agent with small town hospitality and dedicated professionals, look no further than Tim Minor and State Farm."

Kathy Bandy

September 14, 2023

5  out of  5 rating by Kathy Bandy
"Jordan is amazing! He goes above and beyond! Amazing office!"

Greg Schoch

September 6, 2023

5  out of  5 rating by Greg Schoch
"State Farm has been my family's provider for auto and homeowners' insurance since long before Tim came along. The knowledge of his office staff never ceases to impress me. Edie, Justine, and Kelsey recently helped us navigate the wickets of adding a new vehicle to our policy and make some other changes. The first new vehicle we have added in almost 10 years. All three were very patient and were able to answer all of our questions."

Lowe Fehn

August 30, 2023

5  out of  5 rating by Lowe Fehn
"Highly recommend!! Had a great experience with their agent Jordan Halbleib. Very kind, helped me get a rate I could afford, and made the ins and outs of the policy easy to understand!"

Laura Mabry

August 30, 2023

5  out of  5 rating by Laura Mabry
"Kelsey was fantastic! I could not recommend her enough. She was knowledgeable, efficient, and pleasant. She answered all of my questions quickly and put me at ease. After my previous insurance company increased my premium by over 50% Kelsey came highly recommended and she did not disappoint. She lowered our premium for both our home and auto and the coverage was better than what we originally had! She takes the time to get you the best deal possible and genuinely cares about her clients. If I could give her 10 stars I would. We will always ask for Kelsey’s help in the future."

christy daniels

August 21, 2023

5  out of  5 rating by christy daniels
"Justine with State Farm was so great to work with and made my transition with changing insurances easy."

Derrick Jamison

August 17, 2023

5  out of  5 rating by Derrick Jamison
"I'm happy to be a new Tim Minor State Farm member thanks to Justine. Justine answered my call while I was out on a limb and in search of a safety net to call home. I needed protection for 3 cars and a home. When I googled things on my end, the numbers weren't adding up the way I needed them to. After speaking with Justine, who had such a calming voice and knew exactly what she was doing, the numbers not only came together, but I there looking at an even better policy than I could've thought of. Justine found several discounts that helped me in the long run, and saved me a great deal. I picked state farm hands down over several other companies and that made me and my family happy. More savings means more room to do more for my family. I could go on and on but I will say I'd recommend state farm to any of my family and friends looking for coverage whether it be home or car... Like a good neighbor, State Farm is there.."

morgan hanks

August 16, 2023

5  out of  5 rating by morgan hanks
"Can’t say enough good things about this branch! Tim has been my agent for nearly 15 years. Every time I need something and call the office, the entire team is very professional and treats me like family."

Erica Carrasquillo

July 12, 2023

5  out of  5 rating by Erica Carrasquillo
"Hey! Justine Robert at State Farm was great very helpful and trusting thank you very much."

Melissa Nutter

July 11, 2023

5  out of  5 rating by Melissa Nutter
"Justine was very helpful with switching my policy from another agent. She answered all of my questions and consistently provided top notch customer service. I will recommend her to all of my family and friends!"

Yensi Vazquez

July 11, 2023

5  out of  5 rating by Yensi Vazquez
"Mrs. Justine Roberts has always been very helpful. Whenever I have any issues or questions, she gets back to me in a timely manner and helps to find a solution. Very much recommended!"

Terry Bowles

July 5, 2023

5  out of  5 rating by Terry Bowles
"We switched our policy over to Kelsey Bailey. She was very knowledgeable and helpful especially since we were adding a boat to our policy. She made things easy for us."

Ron Levi

May 5, 2023

5  out of  5 rating by Ron Levi
"Always there and super helpful!"

Juan Johnson

April 24, 2023

5  out of  5 rating by Juan Johnson
"They looked for ways to save me money while still making sure I was adequately covered. I couldn't ask for any more."

Edie Jones

April 24, 2023

5  out of  5 rating by Edie Jones
"Best State Farm office in Smithfield! Great customer service!"

Annie Stringfield

April 1, 2023

5  out of  5 rating by Annie Stringfield
"Tim Minor is a very professional, knowledgeable, people person and always there to help and obtain ; whatever information u may need. Iam well satisfied; with Tim and his staff."

Les Smith

March 23, 2023

5  out of  5 rating by Les Smith
"I had a great experience with agent. Jordan Halbleib was excellent to work with. Set me up with car, home and camper."

Cheryl Pittman

February 16, 2023

5  out of  5 rating by Cheryl Pittman
"Great TEAM🥰🥰🥰🥰🥰🥰🥰"