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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcie Cholewinski

Marcie Cholewinski

January 6, 2025

5  out of  5
rating by Marcie Cholewinski
"The very best and easiest experience getting car insurance, changing car insurance and handling claims."
We responded:
"Marcie, thank you for your 5-Star Review! We're so happy to hear that you enjoyed your experience with us. Your feedback inspires us to keep delivering the best service possible. Please let us know if you need help with anything else and thank you for your business! "
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Jim Blankenship

December 17, 2024

5  out of  5
rating by Jim Blankenship
"After requesting an Agent Transfer from another State Farm location in Richmond (that was not exactly what I was needing as a customer), I was fortunate enough to find Tim Minor's Agency in Smithfield and What A Difference! Very easy to talk to and eager to make sure the customer is happy and satisfied! Everyone I have spoken with at their office has been outstanding."
We responded:
"Jim, thank you so much for your 5 Star Review & your business. We’re thrilled to hear you had such a positive experience with our agency. Our team works hard to provide exceptional service to every customer, so your kind words mean a lot to us. Please let us know if you need help with anything else."
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Jesse Midgett

November 4, 2024

5  out of  5
rating by Jesse Midgett
"Jordan was super helpful fine tuning my coverage to lower my premiums"
We responded:
"Jesse, thank you so much for your 5-Star Review! 🌟 We’re thrilled to hear you had a great experience with our team. Your support is appreciated and we’re looking forward to serving you again soon!"
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Monte Boone

October 23, 2024

5  out of  5
rating by Monte Boone
"Justine Robert really helped us out . She took the time to deal with our claim when we were frustrated . Thanks again Justine"
We responded:
"Monte, thank you for the 5 Star review. I am glad that Justine was able to help you with your claim. We appreciate your business and are always available to help with all of your insurance needs. "
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Brian Pack

October 15, 2024

5  out of  5
rating by Brian Pack
"Third policy with Tim and the team. Thank again for being an agent I can trust!"
We responded:
"Brian, thanks for the 5 Star Review! We appreciate your business. "
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M A Baines

October 15, 2024

5  out of  5
rating by M A Baines
"Ashley was very helpful and understanding. I have been with Tim and State Farm for years."
We responded:
"Mary Ann, thank you so much for the 5 Star Review! I am glad that Ashley was able to help with your policies. We appreciate your business and it has been a pleasure helping you with all of your insurance needs over the last 20 plus years! "
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Norman Fanney

August 14, 2024

5  out of  5
rating by Norman Fanney
"Tim Minor and Staff make you feel like family! They always go the extra distance to meet your insurance needs. Always a pleasurable experience. A hat tip and a big thanks to Justine Robert for the recent handling of our auto policies!"
We responded:
"Norman, thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with us. Our team works hard to provide the best service possible, and it’s always rewarding to see our efforts reflected in your feedback."
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mary patrick

July 31, 2024

5  out of  5
rating by mary patrick
"Needed a declaration page for my house to send to mortgage company and was sent to my e-mail address which I printed and sent to the mortgage company. Ladies at State Farm were very polite and helpful,would recommend Tim Minor Insurance Agency for your insurance needs."
We responded:
"Mary, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience, and we really appreciate your support. It’s customers like you that make our job wonderful. We look forward to serving you again soon!"
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C Theriault

July 25, 2024

5  out of  5
rating by C Theriault
"I am so excited to be a new client of Tim Minor and State Farm! I had heard many times how happy people were with State Farm, so when my previous auto insurance company was going to raise my premium by almost $90 a month, I called and spoke to Jordan. He was kind, super knowledgeable, and spent a lot of time with me on the phone to get my policy just right. Jordan was able to get an even lower rate than I already had. Thank you! Cindy"
We responded:
"Cindy, Thank you so much for your 5 Star review! We truly appreciate your feedback and are glad to hear you had a great experience with Jordan. We appreciate your business! "
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Robbie Day

July 11, 2024

5  out of  5
rating by Robbie Day
"Justine was very helpful with my situation. At first I didn't think I was able to get it taken care of but she made sure everything worked out. She was awesome and also a great help."
We responded:
"Robbie, thank you so much for taking the time to leave us a 5 Star review on Google! We are thrilled to hear that you had a positive experience with us. Your feedback is invaluable and helps us strive for excellence in everything we do. We look forward to serving you again soon!"
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skylar epps

May 18, 2024

5  out of  5
rating by skylar epps
"Jordan was very knowledgeable with explaining the different types of life policies and we were able to find one that works best for me. I truly feel he cared for my needs and was just overall super nice and helpful!!"
We responded:
"Skylar, Thank you for the five star review. I’m glad Jordan was able to help with all your insurance needs and we appreciate your business."
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robert fennelly

April 12, 2024

5  out of  5
rating by robert fennelly
"I was in a bind between Virginia and Florida. Edie came to my rescue and saved me alot of money. I'll never forget her expertise and going over and above to help me."
We responded:
"Robert, thank you for the 5 Star Review. We appreciate your business and glad Edie was able to help assist with your insurance and also save you money as well. "
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Greg Morgan

April 4, 2024

5  out of  5
rating by Greg Morgan
"Was just very helpful helping me get insurance with me moving back to Virginia I really appreciate the help and they were awesome"
We responded:
"Greg, thank you so much for the 5 Star Review! Im glad we were able to help you with your insurance. Welcome back to Virginia and thank you for your business!"
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Leanna C

February 23, 2024

5  out of  5
rating by Leanna C
"I worked with Jordan and he was awesome! He ended up getting me a great deal and was so easy to work with, extremely knowledgeable and worked around my crazy schedule. Great experience through and through. Would highly recommend!"
We responded:
"Leanna, thank you for your business and the 5 Star review. Glad that Jordan was able to help you with all of your insurance needs. "
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michelle chandler

February 19, 2024

5  out of  5
rating by michelle chandler
"Miss Justin Roberts went Way beyond and helping me with my insurance. I really appreciate her. Thanks again"
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear about your positive experience with Justine. Your feedback means the world to us, and we appreciate your business. If you ever need help with anything, don’t hesitate to reach out."
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Aaron Clayton

December 29, 2023

5  out of  5
rating by Aaron Clayton
"Jordan Halbleib was very quick and helpful to get what I needed. Saved me a bunch of money for the year!"
We responded:
"Aaron, thank you for the 5 Star Review. We appreciate your business! "
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keith robinson

December 18, 2023

5  out of  5
rating by keith robinson
"Talked with Jordan and man I tell u they saved me alot of money and got me a better coverage for my renter insurance and auto I want to thank you so much and I'll recommend them to anyone"
We responded:
"Keith, thank you for the 5 Star review. I am glad Jordan was able to help with all of your insurance needs. We appreciate your business!"
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Z Vapes shop

December 15, 2023

5  out of  5
rating by Z Vapes shop
"With the help of Jordan the whole process was explained and broke down in best way possible. 10/10 customer service representatives and policy rates."
We responded:
"Thank you for the 5 Star Review. We take pride in helping all customers by explaining coverages and making sure everyone is properly protected. Thank you for your business!"
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Hay D

December 9, 2023

5  out of  5
rating by Hay D
"he is the sweetest person i really feel like he cared about what my needs were and how we could meet them he answered all my questions and truly helped me he also got me the best deal possible"
We responded:
"Brooklyn, thank you for the 5-star review! We’re thrilled to hear you had a great experience with us. We appreciate your business. "
Profile photo of Katelyn Jones

Katelyn Jones

November 15, 2023

5  out of  5
rating by Katelyn Jones
"Tim Minor Statefarm is by far the best around! The staff here is unbelievably efficient, caring, and helpful! (Edie is for sure my lifesaver). Would recommend them to anyone for anything!"
We responded:
"Thank you so much for the 5 Star review. We truly appreciate your support and are thrilled to hear you had a positive experience. Thank you for your business! "
Profile photo of Kortni Metz

Kortni Metz

November 11, 2023

5  out of  5
rating by Kortni Metz
"Kelsey helped us a lot with our homeowners and made sure we had the right amount of coverage."
We responded:
"Kortni, we appreciate the 5 Star review. Jordan enjoyed helping you with your insurance needs. Your business is greatly appreciated."
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Deborah O'Berry

November 5, 2023

5  out of  5
rating by Deborah O'Berry
"Justine was friendly, knowledgeable and patient. She quoted several different options for my specific needs and secured my policies when I was ready. She was prompt at returning calls and followed through with sending over documents. Great experience!"
We responded:
"Deborah, thank you so much for the 5 Star Review. We appreciate your business and glad Justine was able to help you with all of your insurance questions. "
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Hi Bob

October 7, 2023

5  out of  5
rating by Hi Bob
"I needed to bundle and ensure all my family drivers were covered. I called 7 minutes before closing on Friday and finished 3 quotes at almost 7pm. We then signed and finalized the next day at 1pm. Thank you Jordan and Kelsey for all the extra attention and seeing this to the end during your off-hours. A fantastic team!"
We responded:
"Thank you for the 5 Star Review. We take pride in servicing all of our customers and are always available to help with your insurance needs. Thank you for your business!"
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Tyler Tenkku

October 5, 2023

5  out of  5
rating by Tyler Tenkku
"We are so happy with Justine and Tim Minor State Farm. Yall help setup and manage our home and auto. Thanks for the great service!"
We responded:
"Tyler, thank you so much for your 5 Star Review. We appreciate your business and glad we were able to help with your home and auto insurance. "
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Heather Ainsley

September 27, 2023

5  out of  5
rating by Heather Ainsley
"Jordan Halbleib does a wonderful job. He answers all our questions and provides the best quality service anyone could ask for.."
We responded:
"Heather, thank you so much for your 5 Star Review. We appreciate your business and are always available to help with all of your insurance needs."